Delivery and Return Conditions

1.If you place an order electronically through the website you are using, you
you are deemed to have accepted the submitted preliminary information form and distance sales agreement.
2.Buyers, Consumer Protection No. 6502 in relation to the sale and delivery of the product they have purchased
With the provisions of the Law on Distance Contracts and the Regulation on Distance Contracts (Official Gazette: 27.11.2014 / 29188)
subject to other applicable laws.
3.Shipping fees, which are the product shipping costs, will be paid by the buyers.
4.Each purchased product is shown by the buyer with the registration of not exceeding the legal period of 30 days
it is delivered to the person and/ or organization at the address. If the product is not delivered during this time, the Buyers
he can terminate the contract.
5.The purchased product is complete and complies with the qualifications specified in the order, and a warranty certificate, if any,
it must be delivered with documents such as user manuals.
6.In the event that it becomes impossible to sell the purchased product, since the seller learns about this situation
you must notify the buyer of this situation in writing within 3 days from now. also in 14 days
the total price must be returned to the Buyer.
IF THE PURCHASED PRODUCT PRICE IS NOT PAID:
7.If the buyer does not pay the price of the purchased product or cancels it in the bank records, the seller's product
the obligation of surrender ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:
8.After the product is delivered, the credit card on which the buyer pays is not used by unauthorized persons
if it is determined that it is used unfairly and the cost of the product sold is determined by the relevant bank or financial institution
if it is not paid to the Seller by the Buyer, the shipping cost of the product subject to the contract within 3 days
He must return it to the SELLER so that it belongs to the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME FOR UNFORESEEN REASONS:
9.If force majeure circumstances occur that the seller cannot foresee and the product cannot be delivered on time,
the status is notified to the Buyer. The buyer may cancel the order, replace the product with a similar one or prevent
he may request that the delivery be delayed until it disappears. If the buyer cancels the order; pay
if he has done it with cash, this fee is paid to him in cash within 14 days from the date of cancellation. Receiver,
if he has made the payment by credit card and cancels it, the product will be paid again within 14 days from this cancellation
the cost is refunded to the bank, but the bank transfers it to the buyer's account within 2-3 weeks
it is likely.
BUYER'S OBLIGATION TO CHECK THE PRODUCT:
10.The buyer will inspect the goods / services subject to the contract before receiving the delivery; dents, broken,
the packaging is torn, etc. damaged and defective goods / services will not be delivered from the cargo company. Delivery
the goods/services received will be deemed to be undamaged and intact. THE BUYER, After delivery
the goods /services must be carefully protected. Goods / services if the right of withdrawal is to be used
should not be used. The Invoice must also be returned with the product.
RIGHT OF WITHDRAWAL:
11.THE BUYER; from the date of delivery of the purchased product to himself or to the person / organization at the address indicated
within 14 (fourteen) days from now, notify the SELLER via the following contact information
provided that the property is without any legal and criminal liability and without any justification
he can use the right to withdraw from the contract by refusing.
12.CONTACT INFORMATION OF THE SELLER TO BE NOTIFIED OF THE RIGHT OF WITHDRAWAL:
COMPANY Name: ROYALUNE
Address: Hürriyet Mah. Süleyman Demirel Blv. No: 18/11 Menderes / IZMIR
Phone: +90 532 505 48 36
Email: support@royalune.com

DURATION OF THE RIGHT OF WITHDRAWAL:

13.If the buyer has purchased a service, this 14-day period is from the date of signing the contract
it starts from. Before the expiration of the right of withdrawal, the performance of the service with the consent of the consumer
the right of withdrawal cannot be used in the service contracts that have been started.
14.The costs arising from the use of the right of withdrawal belong to the SELLER.
15.A registered return to the SELLER within a period of 14 (fourteen) days for the exercise of the right of withdrawal
written notification by mail, fax or e-mail and the product is regulated in this agreement
It is essential that the "Products for which the Right of Withdrawal Cannot be Used" are not used within the framework of the provisions.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16.3. the invoice of the product delivered to the person or the BUYER, (The invoice of the product to be returned
if it is corporate, it should be sent together with the return invoice issued by the institution when returning
is required. Order returns whose invoice is issued on behalf of the institutions The REFUND INVOICE is not issued
otherwise, it will not be completed.)
17.The return form, the box of the products to be returned, the packaging, if any, together with the standard accessories
it must be delivered complete and undamaged.

RETURN CONDITIONS:

18.The SELLER must receive the withdrawal notification no later than within 10 days from the date of receipt
to return the total price and the documents that put the BUYER under debt to the BUYER and the 20-day period
he is obliged to return the goods inside.
19.If there is a decrease in the value of the goods for a reason caused by the BUYER's defect, or a refund
if it becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the defect. But
the right of withdrawal occurs due to the proper use of the goods or products during the period
the BUYER is not responsible for incoming changes and distortions.
20.Limit the campaign organized by the SELLER due to the use of the right of withdrawal
if the amount is reduced below, the discount amount used within the scope of the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

21.Prepared according to the buyer's request or clearly personal needs and sent back

unavailable, underwear bottoms, swimwear and bikini bottoms, makeup, disposable
products, goods that are in danger of deteriorating quickly or are likely to expire,
To be returned if the package is opened by the BUYER after delivery to the BUYER
products that are not suitable for health and hygiene, mixed with other products after delivery
and products that are impossible to decompose by nature, under the subscription agreement
apart from those provided, goods related to periodicals such as newspapers and magazines, in electronic form, are instantly
services performed or immaterial goods delivered instantly to the consumer, as well as audio or video
records, books, digital content, software programs, the ability to save data and store data
devices, computer consumables, if the packaging has been opened by the BUYER
refunds are not possible by regulation. Also before the right of withdrawal expires,
the use of the right of withdrawal regarding the services started to be performed with the approval of the consumer is also regulated by the Regulation
it is not necessarily possible.

STATE OF DEFAULT AND LEGAL CONSEQUENCES

22.If the BUYER defaults in the case of paying by credit card, the card
the owner will pay interest within the framework of the credit card agreement between the bank and the bank and Dec
accepts, declares and undertakes that he will be responsible. In this case, the relevant bank will take legal action
may apply; may request the costs and the proxy fee to be incurred from the BUYER and under all circumstances
In case of default of the BUYER due to the debt, the BUYER, due to the delayed performance of the debt
He accepts that the SELLER will pay for the damage and loss suffered.

PAY AND DELIVERY

23.You can make a Bank Transfer or EFT (Electronic Fund Transfer) using the bank and account details provided to you via email.
24.With your credit cards via our site, you can pay all kinds of credit cards online or online
you can take advantage of installment opportunities. Credit at the end of your order for online payments
the amount will be withdrawn from your card.